FAQ & Contact

Yes, please contact us directly.
Please check your SPAM folder. Some times emails can take up to 5 minutes to arrive.
Yes, you can give your tickets to someone else. The QR code on each ticket gives entry to whoever scans it first.
No, if there are no more tickets in stock the event is sold out.
If your event was postponed your tickets will remain valid for the new date. No action is required from your part.
No Melusina does not offer a ticket sales service for third parties.
Contact us via: info@melusina.lu
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